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Privacy Policy

A legal disclaimer

TRUE Construction LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our clients, vendors, and website visitors.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or interact with us through digital or offline means.

Privacy Policy - Information We Collect

We collect information only as necessary to deliver our services and maintain business operations. This may include:

  • Personal Information: Name, email address, phone number, project location, and details provided through quote or contact forms.

  • Transactional Information: Payment records and invoices related to contracted work.

  • Technical Information: IP address, browser type, and general site analytics collected automatically through standard cookies or analytics tools.

  • Uploaded Content: Files, photos, or drawings voluntarily shared through our website forms or by email.

Privacy Policy - How We Use Your Information

We use collected data solely for business and service delivery purposes, including:

  • Responding to quote or consultation requests.

  • Preparing estimates, proposals, or contracts.

  • Managing project communications and scheduling.

  • Processing payments and maintaining accurate accounting records.

  • Improving website performance, usability, and client experience.

  • Complying with state, federal, or contractual obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Privacy Policy - Information Sharing

We may share information only in the following circumstances:

  • With subcontractors or vendors who assist in fulfilling project work, under confidentiality requirements.

  • With payment processors or financial institutions for legitimate transaction processing.

  • When required by law, subpoena, or government request.

  • During company audits, insurance reviews, or other legitimate business compliance checks.

Privacy Policy - Data Retention

TRUE Construction LLC retains project and contact data only as long as necessary to fulfill service obligations, comply with legal retention standards, or resolve disputes.
Non-client inquiries and form submissions are purged periodically from our system.

Privacy Policy - Data Security

We maintain administrative, physical, and electronic safeguards to protect your data, including encrypted storage, password-protected access, and limited personnel permissions.
While no method of transmission or storage is completely secure, we strive to use commercially reasonable practices to safeguard your information.

Privacy Policy - Your Rights & Choices

You may request at any time to:

  • Access, correct, or delete your personal data.

  • Opt out of future email communication or marketing updates.

  • Receive clarification on how your data is being used.

Requests can be made by email at contracts@trueconstructiontx.com or through our website’s contact form.

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